How SiteMinder rate parity works and where it breaks
Rate parity — the idea that the room-night rate on your own website and on every OTA channel should be the same — is one of those hotel-industry doctrines that sounds simple until you actually operate it. SiteMinder distributes rates…
Five signs your SiteMinder channel manager is under-utilised
Most SiteMinder deployments use maybe a third of the API surface. That is not a criticism of anyone — SiteMinder is deep. But there are five diagnostics you can run in an afternoon that will tell you exactly which extension…
Setting up your first add-on module in under 15 minutes
This is a step-by-step of how we set up Channel Sync Watchdog for SiteMinder on a real Sydney property last week. Total elapsed time from checkout to first alert: 13 minutes. Minute 0 — Checkout Add Channel Sync Watchdog for…