Privacy Policy · GDPR + Montenegro DPA

Privacy & data protection.

How Rmsclaud processes personal data for the module catalogue, aligned with GDPR (EU 2016/679) and the Montenegro Personal Data Protection Act.

01 · Controller

Data controller

Rmsclaud Retail d.o.o.
ul. Njegoševa 22, 81000 Podgorica
TEL +382 20 512 480
MAIL dpo@rmsclaud.org
02 · Data

What data we process

When you visit the website

  • IP address (truncated after 24 hours)
  • Request timestamp
  • Referrer and User-Agent

When you order a module

  • Name, business email, phone number
  • Billing details: company name, tax ID, billing address
  • Payment token from Stripe — we never see card numbers
  • SiteMinder OAuth token, stored encrypted at rest

During operation

  • Reservation metadata read from your SiteMinder property under scope
  • Aggregated usage statistics
03 · Rights

Data subject rights

  • Access (Art. 15)
  • Rectification (Art. 16)
  • Erasure (Art. 17)
  • Restriction (Art. 18)
  • Portability (Art. 20)
  • Objection (Art. 21)
  • Complaint to the competent supervisory authority

Supervisory authority

Agencija za zaštitu ličnih podataka (AZLP)
Bulevar Svetog Petra Cetinjskog 147, 81000 Podgorica
MAIL azlp@azlp.me

Note: Non-EU customers are protected under equivalent principles and the Montenegro Personal Data Protection Act.

04 · Hosting

Hosting and processors

  • Primary: Hetzner Online GmbH — Frankfurt am Main
  • Failover: OVHcloud SAS — Warsaw
  • Payments: Stripe Payments Europe Ltd (Dublin)
  • Email delivery: Mailjet SAS (Paris)

No transfer to third countries outside the EU/EEA. Standard Data Processing Agreement on request.

05 · DPO

Data Protection Officer

Rmsclaud DPO
ul. Njegoševa 22, 81000 Podgorica
MAIL dpo@rmsclaud.org
AZLP reg. № 05-030/26-2148